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Testimonials
Private Sector Sample Client Testimonials
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"We believe at Bombardier Aerospace in providing a work environment in which employees feel confidence and enjoyment. Because Carecall provides a service that is reliable and professional, they are well able to support our needs, as well as being totally independent enabling full confidentiality.' "
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- Dr Bill Jenkinson MBE, Director of Occupational Health and Safety, Bombardier Aerospace (Shorts)
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"'Botanic Inns are committed to providing a happy and comfortable workplace. Carecall has complemented our commitment by providing an invaluable, reliable and confidential service, which has supported both the needs of our employees and our business.' "
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- Cathy Donnelly, Head of Human Resources, Botanic Inns Ltd
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"Since 2005, we at Fanagans Funeral Directors have found Carecall to be helpful, discreet and extremely professional in assisting us with our aim to improve all aspects of our employee welfare and working conditions. We are delighted to be associated with Carecall and intend to maintain this relationship for the long term."
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- Gus Nichols, Fanagans Funeral Directors, Dublin
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""Carecall has enabled us to broaden the scope of our employee care. Their support has been an invaluable benefit to our staff." "
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- James Brown, Managing Director, Funeral Services Northern Ireland
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"J&J Haslett retained the services of Carecall in April 2005 to provide all employees with an independent, confidential and professional counselling service. This service is complementary to our existing policies and procedures and we feel it is an important, additional resource to support employees - both in their working and personal lives. Feedback received to date has been very positive and indicates that all employees who have requested counselling have been dealt with in a professional and timely manner."
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- Sandra Mahood, HR Manager, J&J Haslett Ltd
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"The Irish News is delighted to provide our staff with the Carecall Counselling Service. We introduced this as part of our holistic approach towards work life balance. I have always been impressed with the professionalism of the Carecall team. Most importantly, some staff have taken the opportunity to inform me of the value of the service to them. I have therefore seen the direct benefit to staff and know that it is now an essential part of our work life balance package. "
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- Yvonne O'Rourke, Personnel Manager, The Irish News Ltd
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"'We introduced Carecall's Confidential Counselling Service in June 2002. Some employees have been so pleased with the support they received that they had the confidence to feed this back to us, and even to recommend the service to other employees too. We find the reporting comprehensive and timely and find Carecall flexible in terms of accommodating unusual requests.' "
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- John McMichael, NI Human Resources Manager, Montupet
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Public Sector Sample Client Testimonials
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"One
of the key objectives of Causeway Health and Social Services Trust is
'to improve the working lives of our staff' and in support of this we
have in place a Health and Well Being at Work Strategy. The provision
of an independant staff assistance programme is fundamental to our
approach. Carecall has provided this service for CHSST for over two
years and we are very satisfied with the arrangement. Some staff have
personally spoken to me about using the service and were very satisfied
with the experience. The evaluations provided by Carecall show that
this is very beneficial to our staff who do use it.
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- Wilma McIlroy, Assistant Director HR, Causeway Health & Social Services Trust
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"'CCEA
has now entered the sixth year of our relationship with Carecall. The
counselling services available to our staff are an excellent complement
to our overall efforts in the area of occupational health. Carecall
always observes the highest standards of confidentiality but direct
comments have been volunteered to me from people accessing their
services because they want me to know how much they value the help and
advice they receive.'
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- Neil Anderson, People Services Manager, NI Council for the Curriculum, Examinations and Assessment
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"The
Law Centre (NI) is committed to providing good employee services.
Carecall has enabled us to provide independent and confidential
services to our staff regardless of whether it is a personal or work
related issue. Evaluation of the service has always been very positive.
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- Patricia Morgan, Assistant Director (Training & Support Services), Law Centre (NI)
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"United Hospitals HSS Trust is committed to supporting staff and
recognises that changes in the workplace and difficulties in home life
can have a significant impact on health and wellbeing.
Over the last few years Carecall has been committed to providing and
implementing a confidential service to our staff on a range of issues
and this has complimented our Occupational Health Service.
The evaluation received from our staff who have used Carecall
highlights the benefits this service has been to our staff and we
believe they provide a valuable and professional service to the Trust." |
- Judith Orr, Head of HR, United Hospitals HSS Trust
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Colleges of Further & Higher Education Sample Client Testimonials
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"Castlereagh
College is committed to promoting and developing the health and
wellbeing of its workforce. For the past few years, Carecall has
provided an employee assistance programme which is confidential,
independent and professional. More recently, the student body has
benefited from the provision of high quality counselling services by
Carecall. Carecall has also assisted the College by providing training
for all levels of staff in relation to stress and in carrying out a
risk assessment which has benchmarked the College against the new
Health and Safety Executive Standards. They also helped Management to
develop an action plan which is regularly monitored.
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- Muriel Shankey, Principal & Chief Executive, Castlereagh College of Further & Higher Education
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"'The
Carecall confidential service is an excellent extra facility we can
offer to our staff. While the service is totally confidential, our
management team can learn from the general comments made in Carecall's
report and act accordingly. The staff in Carecall are very
approachable, very professional and provide a service which meets the
professional needs of all staff in the Institute.'
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- Freda McCormick, Head of Human Resources, North Down & Ards Institute of Further & Higher Education
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"Omagh
College has found the quality of service provided by Carecall excellent
- it has been professional and the time span in response to specific
requests has been exceptionally prompt! Staff have been courteous and
helpful and feedback has been regular yet maintaining confidentiality
at all times.
Both student and staff counselling services are provided by Carecall
and feedback has been positive in both respects. The Carecall service
has formed a valuable part of the College's support to staff and
students and is an integral part of the continuing desire to improve
the student and staff experience in the College." |
- Eileen Kenny, Head of Quality, Omagh College
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Voluntary Organisations Sample Client Testimonials
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"Triangle
Housing Association is committed to providing a working environment in
which employees feel comfortable, confident and can derive a sense of
satisfaction from the work they undertake. The Association also
recognises that through changes in work and in personal life,
difficulties can arise - difficulties that can have a negative impact
upon staff individually or collectively.
CARECALL has complemented our commitment to the well-being of our
workforce through the provision of a professional and confidential
counselling service which continues to be a source of resolution to a
wide range of home and work based issues.
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- Dominic McGeown, HR Manager, Triangle Housing Association
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