Counselling Services

Carecall's EAPs help to maximise organisational performance through the enhancement of employee effectiveness and quality of life. Counselling services are key to providing immediate support for staff who may be experiencing difficulties either at work or at home, but which are having an impact on their performance at work.

Carecall operates a 24 hour telephone counselling service, which provides immediate telephone counselling and access to structured face to face or telephone counselling.

Student Counselling Services

Carecall also provides student counselling services to Colleges of Further & Higher Education. A counsellor can be placed on campus each week to provide counselling and support to students.

Complementing Existing Support

Carecall provides a professional, independent experienced resource to staff that works in partnership with your own support services. Counselling is designed to empower employees to realise their own resources in dealing with their problem. If their concern is a workplace issue, our counsellors will help to empower the employee to follow the relevant policies and procedures within the organisation to deal with the issue.

Confidentiality

Carecall is completely independent from your business and operates a strictly confidential service to employees, working within professionally recognised guidelines to ensure their protection and privacy. Feedback to companies will not identify individuals who use the service, but will indicate trends that can be used to inform HR and Management strategies.

To find out more, please contact Carecall on 028 9024 5821 or email info@carecallsolutions.com