Employee Assistance Programme

Carecall can help you cope with:

Stress, anxiety or depression
Alcohol or drug problems
Bullying or harassment
Bereavement
Financial or legal worries
Domestic violence
Relationship problems
Changes at work or in life

...and many other issues

Legal Information

Addressing work-related stress is a legal requirement under the Health & Safety at Work Order (NI) 1978 and Health & Safety (Management at Work) Regulations (NI) 2003. Employment and equality legislation such as Disability Discrimination (NI) Order 2006 are also relevant.

Employee Assistance Programme

Carecall’s Employee Assistance Programme (EAP) is the cornerstone of our support for employers aiming to deliver mental wellbeing at work. It can help you demonstrate your commitment to your legislative duty of care and reduce absenteeism or poor performance at work (presenteeism).

The EAP comprises:

one-to-one support via telephone or structured counselling, with telephone support around the clock, all year round
critical incident management, to help you plan for or deal with any sudden traumatic incident in the workplace which could have a serious psychological impact on your employees
Workbridge, Carecall’s voluntary return-to-work support programme for long-term sickness absentees.

Carecall will also conduct a stress risk assessment for our EAP clients or on a one-off basis; this helps employers gauge what issues they need to address to ensure a climate of positive mental wellbeing. And our comprehensive People Development portfolio of training and coaching helps individuals and managers to nurture their own wellbeing and that of others.

Wellbeing at Work

People Development